Digital Asset Management (DAM):
At Pharma Advisors, we help you improve your business process by introducing information management technology, digital asset management (DAM), in a faster, more agile, and secure way.
We will help you implement a globally accessible repository for your entire digital content. Bring together images, videos, illustrations, creative files and much more in one place. Furthermore, your team can approve, adapt and update content to meet your needs and those of the company.
Project management
We take care of managing your projects from start to finish, creating a project plan that suits your needs, requirements, time frames and budget. All this is done by a team of professionals with extensive knowledge of the sector who will ensure that the project is completed on time, taking into account the budget and the quality required.
Implementation of Veeva Vault PromoMats
Creating a database is increasingly necessary, and at Pharma Advisors we make sure that your organisation’s digital assets are being used properly, and that they are working as one. This will generate cost and time benefits by reusing content between different local and global teams through a single channel. It will also reduce the duplication of effort and will mitigate the legal risks that may exist if the documents are correctly loaded with their specific usage rights.
Help-Desk levels 1 and 2
Our Helpdesk service is composed of two levels: The first level of the helpdesk includes qualified staff, with technicians certified in different technological specialities. They are prepared to answer and resolve the most frequently asked questions, i.e. the FAQs (frequently asked questions) included in our knowledge base. And the second and higher levels of the helpdesk are integrated by a team of qualified engineers who handle the most complex calls, which could not be solved by the first level. This function can even be performed within the customer’s workplace if necessary.
Content Upload
At Pharma Advisors we manage and publish your content, data, and workflows on a single platform, quickly and securely, to take your business to the next level. We are able to satisfy the most demanding requirements of usability, scalability, performance, validation and security.
Librarians
Digital asset management (DAM) is not only about implementing the system, but also about empowering users to find, share and analyse the content. That is when your company needs the help of the librarians. At Pharma Advisors, we have specialised professionals who offer assistance in four key areas: governance, metadata, taxonomy, and end-user support; to build a solid database tailored to your needs.
CLM Metadata Testing
With this tool your business will have a reliable solution to identify user preferences and user interactions between different channels, so you can forge much closer and more customised relationships with each of your customers. At Pharma Advisors, we have this powerful multi-channel content management tool with which we can help you create, update, distribute and remove content quickly and accurately.
Vault PromoMats Digital Publishing
Your company’s digital content will be organised in a central location; this will enable your employees and external partners to distribute and update each of the content they need through multiple channels, as well as to approve content, track content to the source and automatically remove obsolete content from the database.
Performance reporting
Through a dashboard, we can help you see all the content you have in the different channels and thus be able to transform all the data into information that will serve to improve your content marketing strategy.
